Set Up Scheduled Payment For Water Service

A scheduled payment can be set up for a water service account.  A scheduled payment will post a payment to the account automatically on a specified date every month. Note that if the scheduled payment does not fully pay the invoice amount on or before the invoice due date, late fees may be applied.

To set up a scheduled payment: 

1. Go to https://link.wichita.gov/.

2. If on a desktop device, enter your User Name and Password and then select Login.   If using a mobile device, select the Sign In icon, enter your User Name and Password, and then select Login.

Desktop:

Mobile:

then:

If you do not have a user name and password, register your account.  Select the link below for detailed instructions for registering an account.

Register a Water Utility Account

3. Select Pay Bills, then Pay your Bill.

Desktop:

 

  

Mobile: 

 

4. If the payment method has already been set up on the account, skip to step 7. Otherwise, select My Profile > Payment Methods.

Desktop:

Mobile:

5. On the Saved Payment Methods Page, select Add New Credit Card (to add a credit card) or Add New Bank (to add a bank account to deduct from).

6. Enter the required information.  Select the Default checkbox to make this method the default payment method to use. Select Save Credit Card Information or Save Bank Information after entering all of the required information.

7. Select My Profile > Recurring Scheduled Payments and then select New Recurring Scheduled Payment.

 Desktop:

 

Mobile:

8. For Invoice Type, select Water. Select the desired option under "I want to" and then select the appropriate details for the remaining fields.  When all required fields are complete, select Save my changes.

Desktop:

Mobile:

Please note that recurring scheduled payments will not waive/credit back a deposit amount.

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