Register a Water Utility Account

Water Utility account registration allows you to view bills and set up payments, view water consumption, change account information and notifications, plan moves, and submit service requests.  To register, follow the instructions below.  

Video instructions: Register a Water Utility Account

  1. Go to https://link.wichita.gov/.
  2. Select Register Now.
  3. Enter a User Name and Password. Passwords must be at least 8 characters long and include 1 uppercase letter, one lowercase letter, and 1 number.  Do not use any special characters.
  4. Enter the Customer Number and Account Number from your bill.  Include any leading zeros in the number.
  5. Enter and confirm an email address and then select Register.
  6. The system will send a verification email.  Select the link in the email to complete registration.

For more information, please email watercustomerservice@wichita.gov or call 316-265-1300.

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