Water Bill: Mailing Address Change or Contact Information

Primary account holders may request a water bill mailing address or contact information change if you are the primary account holder. Make the request by one of the following ways:

  • Check the box on the water bill return portion above “Please check box to donate to H2O Care Fund or update contact information on the back.” Enter the information change on the back of the return portion of the bill.
  • Fill out the online form at: Water Service Request (a representative will contact the customer to complete the request)
  •  Call 316-265-1300
  • In person at City Hall, 455 N. Main Street, 8th floor

For additional information or assistance, please email watercustomerservice@wichita.gov or call 316-265-1300.

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