Water Bill: How to Change AutoPay Settings

Follow the instructions below to change the automatic payment method for your water bill:  

1. Go to https://link.wichita.gov/.

2. If on a desktop device, enter your User Name and Password and then select Login.   If using a mobile device, select the Sign In icon, enter your User Name and Password, and then select Login.

Desktop:

Mobile:

then:

If you do not have a user name and password, register your account.  Select the link below for detailed instructions for registering an account.

Register a Water Utility Account

3. If using a desktop device, select Auto Pay. If using a mobile device, select the Menu icon, then select Manage Services, then select Auto Pay.

Desktop:

Mobile:

then:

4. Read the terms of agreement and then select Continue.

5. The AutoPay screen will display.  On the AutoPay screen, select My Profile at the top of the screen and then select Payment Methods.

If using a mobile device, select the menu icon (that looks like three bars) in the upper right corner of the screen and then select My Profile and then Payment Methods.

                                   Desktop Device

Mobile Device

6. On the Saved Payment Methods Page, select Add New Credit Card (to add a credit card) or Add New Bank (to add a bank account to deduct from).

7. Enter the required information.  If desired, select the Default checkbox to make this method the default payment method to use. Select Save Credit Card Information or Save Bank Information after entering all of the required information.

8. Select My Profile at the top of the screen and then select AutoPay. If using a mobile device, select the menu icon (that looks like three bars) in the upper right corner of the screen and then select My Profile and then AutoPay.

9. The AutoPay screen will display.  Select Edit. In the Edit AutoPay Setup screen, use the drop down menu in the Use this payment method field to select the payment method to use. Select Save this AutoPay Setup.

For more information, please email watercustomerservice@wichita.gov or call 316-265-1300.

Related Topics:

Register a Water Utility Account

Water Bill: How to Set Up Electronic Billing

Water Bill: Many Ways to Pay

Water Bill: Auto Payment Setup Instructions

Water Bill: How to Pay by Text Message

Water Bill: How to Turn Off Text to Pay

Water Bill: Make a Partial or One-Time Online Payment

Water Bill: Reasons for a High Billing Amount

Water Bill: How to Cancel AutoPay

Water Bill: Example with Explanations

Water Bill: How to Change Account Holder Name

Water Bill: Mailing Address or Contact Information Change

Water Bill: What is ERU

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