Water Bill: How to Cancel AutoPay

Follow the instructions below to cancel automatic payment of your water bill.  

1. Go to https://link.wichita.gov/.

2. If on a desktop device, enter your User Name and Password and then select Login.   If using a mobile device, select the Sign In icon, enter your User Name and Password, and then select Login.

Desktop:

Mobile:

then:

If you do not have a user name and password, register your account.  Select the link below for detailed instructions for registering an account.

Register a Water Utility Account

3. If using a desktop device, select Auto Pay. If using a mobile device, select the Menu icon, then select Manage Services, then select Auto Pay.

Desktop:

Mobile:

then:

4. Read the terms of agreement and then select Continue.

5. On the AutoPay screen, select "Edit."

6. The Edit AutoPay Setup screen will display.  On the Edit AutoPay Setup screen, select the button for "No, I do not want AutoPay" and then select "Save this AutoPay Setup."  

For more information, please email watercustomerservice@wichita.gov or call 316-265-1300.

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