Report an Air or Odor Issue

If an odor smells like natural gas or smoke please call 911.

If the odor smells like a sewer backup or sewage, it should be addressed as quickly as possible. Please call the Sewer Maintenance division:

Monday – Friday, 8 AM – 5 PM: (316) 268-4025

All other hours: (316) 262-6000

The Environmental Health division helps people identify and resolve other air quality problems. When reporting an issue, please give as much detail as possible about:

   • the nature of the odor

   • the source of the odor (if known)

   • whether the odor occurs indoors or outdoors

   • whether the odor is stronger during certain times of day